In the event the Ticketmaster account holder who purchased the tickets is not able to collect the tickets personally, a proxy may be appointed by filling up this Letter of Authorization (LOA) Kindly follow the instructions stated on the LOA. A physical copy of the LOA will need to be presented together with the required documents at the Box Office. Proxy may be subject to verification checks as well for security purposes. Please take full responsibility of your Ticket Purchase Confirmation e-mail.
If you decide to change your ticket delivery option, please contact Ticketmaster at +65 3158 8588 to make the request. No refunds will be made for such request.