Ticketmaster Help

Follow all updates below in real-time on the ticket sales for Lady Gaga at National Stadium on the Lady Gaga in Singapore blog page.

Presale

When do the presales start?

• Mastercard Presale starts Tuesday 18 March 2025 at 10:00am Local Time and ends Thursday 20 March 2025 at 9:59am Local Time.
• Singapore Airlines KrisFlyer Presale starts Thursday 20 March 2025 at 12:00pm Local Time and ends Friday 21 March 2025 at 11:59am Local Time.
• Live Nation Presale starts Thursday 20 March 2025 at 12:00pm Local Time and ends Thursday 20 March 2025 at 11:59pm Local Time.

How do the presales work?

• Mastercard Presale is for those who hold a Mastercard. You will only be able to complete a purchase by using a Mastercard. Visit www.priceless.com/music for more information.
• Singapore Airlines KrisFlyer, you will only be able to access tickets by using the link and unique access code provided by Singapore Airlines. You will only be able to complete a purchase by using a Mastercard. Visit singaporeair.com for more information.
• The KrisFlyer Reserve Sale will take place via miles redemption on www.KrisFlyerExperiences.com at the following times:
  • Thursday 20 March 2025 from 12:00pm - PPS Club, Solitaire PPS Club supplementary cardholders and KrisFlyer Elite Gold members
  • Thursday 20 March 2025 from 3:00pm - KrisFlyer and KrisFlyer Elite Silver members
• Live Nation Presale, you will only be able to access tickets by using the link and access code provided by Live Nation. Register for a FREE membership at www.livenation.sg.

Onsale

The Lady Gaga in Singapore general onsale starts Friday 21 March 2025 at 2:00pm Local Time.

How many tickets can I buy?

There is a maximum of 6 tickets per transaction.

The limit has been put in place by the tour to give more fans the chance to access tickets.

Accessible Tickets

The availability and types of accessible seating tickets can vary for each show. For enquiries regarding availability, please reach out to our hotline: +65 6018 7645.

Venues are solely responsible for establishing their own accessible ticket policies. Availability and type of accessible seating tickets will vary by venue.

Delivery

When will I receive my tickets?

So that we can confirm everyone has adhered to the ticket limits and didn’t use unfair ticket technology during the sale, tickets won't be available immediately. They will be released closer to the event date. Your tickets will not be emailed to you. Please login to your Ticketmaster Account to view your tickets.

How will I get my tickets?

Tickets for this tour are available via Print-at-Home Tickets.

VIP Packages

Lady Gaga is offering VP Packages. Here's what you can expect:

• On Stage Experience
  • One (1) premium seated ticket
  • Unprecedented stage access for a photo opportunity by a professional photographer from where Lady Gaga will perform later*
  • Special escort to designated seats
  • Exclusive access to a VIP Pre-show Lounge 90 minutes before the show, including:
    • Free flow of canapés and beverages including: beer, wine and signature Lady Gaga inspired cocktails**
    • Photo opportunity in front of the VIP backdrop
    • DJ playing your favourite Lady Gaga songs
  • Limited edition VIP gift pack
  • Commemorative VIP laminate and lanyard
  • Priority merchandise shopping

No artist participation*
Local liquor laws apply**

• Premium Lounge Experience
  • One (1) premium seated ticket
  • Exclusive access to a VIP Pre-show Lounge 90 minutes before the show, including:
    • Free flow of canapés and beverages including: beer, wine and signature Lady Gaga inspired cocktails**
    • Photo opportunity in front of the VIP backdrop
    • DJ playing your favourite Lady Gaga songs
    • Limited edition VIP gift pack
    • Commemorative VIP laminate and lanyard
    • Priority merchandise shopping

**Local liquor laws apply

• Hot Seat Experience
  • One (1) premium seated ticket
  • One (1) drink voucher**
  • Limited edition VIP gift pack
  • Commemorative VIP laminate and lanyard
  • Priority merchandise shopping

**Local liquor laws apply

Take a closer look at these experiences by visiting the Lady Gaga in Singapore event page.

What will tickets cost for Lady Gaga?

Standard Tickets have been priced in advance by the tour from $148 to $368, plus a per ticket Booking Fee as detailed below. Tickets are subject to availability.

Booking Fee is as follows:

• $20 Booking Fee per ticket for tickets $301 and above
• $10 Booking Fee per ticket for tickets priced less than $300

Book your tickets here to secure your preferred date/ time slot now! 

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✅ Activate your Global Identity – it’s essential to access your account 

Your Global Identity is your key to unlock the full experience – without it, you won’t be able to retrieve your tickets.

The show doesn’t stop — but you might, without your Global Identity.

Early Ticket/ Venue Collection

For your convenience, we are making it easier for you to pick up your tickets before the event. Starting from 24 April, you can collect your tickets in advance at Singapore Indoor Stadium Box Office. This way, you can avoid any last-minute rush on the event day!

Collection Hours:

24 and 25 April, from 12:30pm to 7:30pm (Cut off time for Queue at 7:00pm)

Required Documents: Please bring your order confirmation email and the necessary identification documents or any other documents as may required/ requested for verification purposes to collect your tickets. Refer here for more information. 

This early collection service is only available to all j-hope Tour ‘HOPE ON THE STAGE’ in SINGAPORE ticket holders who opted for venue collection, so don’t miss the chance to get your tickets before the big day! Strictly no collection for any other events!

Ticket Reprinting Services

If for any reason you need a reprint, we’ve got you covered. Reprinting services will also be made available at the Singapore Indoor Stadium Box Office on:

24 and 25 April, from 12:30pm to 7:30pm (Cut off time for Queue at 7:00pm) 

Required Documents: Please bring your order confirmation email and the necessary identification documents or any other documents as may required/requested for verification purposes to request a reprint.

Reprint fee of $10/ per ticket, applicable to the entire order will apply. 

PLEASE NOTE: Reprinting services are only available to the original account holder. Letters of Authorization (LOA) will not be accepted. The original account holder must be present to process the reprint. If you are holding a Print-at-Home (PAH) ticket, there is NO need to reprint!  Simply present your PAH ticket as-is for entry, and you're all set. 

This reprint service is only available to all j-hope Tour ‘HOPE ON THE STAGE’ in SINGAPORE ticket holders. Strictly no reprints for any other events! 

Ticketmaster hereby reserves the right to change or amend any of the terms and conditions outlined above.

Event Day Collection & Reprinting

Ticket collection and reprint services will still be available on the event days, but the details for this will be released closer to date. Please keep an eye out for our Event Guide, where we’ll provide all the necessary information. 

We hope these services make your event experience even better. If you have any questions, don’t hesitate to contact us at our hotline.

Thank you for your continued support, and we can’t wait to see you at j-hope Tour ‘HOPE ON THE STAGE’ in SINGAPORE!

The countdown is on – Grab your tickets now before they're gone!

Don’t wait, secure your spot today and be a part of the action – tickets are selling fast!