Unfortunately, as you did not purchase the tickets directly from Ticketmaster, we can only advise you to:
- Collect all the relevant details about the incident, including any communications, receipts, or evidence of the fraudulent transaction. This information will be useful when reporting the incident and seeking assistance.
- Make a police report. Provide them with the details of the scam, including any evidence you have collected. They can guide you on the next steps and may be able to investigate the matter further.
- If you made a payment or provided your financial information to the scammer, contact your bank or credit card company immediately. Explain the situation and ask them to take appropriate measures to protect your account, such as blocking the transaction.
- If you provided personal information to the scammer, such as your passport details, consider taking steps to protect your identity. This may include contacting your local identity theft resource centre or placing a fraud alert on your credit file.
Remember, it is important to act quickly when you realize you have been scammed. The sooner you report the incident and take appropriate measures, the better your chances of minimizing any potential damage or loss.