Print-At-Home (PAH) ticket(s) are valid tickets that can be used for the event. You do not need to change them to thermal tickets. Please retrieve the PAH ticket(s) from your registered Ticketmaster Account.
Should you wish to reprint the PAH tickets into thermal tickets as keepsakes (or for whatever reasons), it can only be done so if:
- The Ticketmaster account used for the ticket purchase belongs to you. Kindly produce the required documents including photo ID, credit card used for the purchase and ticket order confirmation for verification purposes.
- Ensure that the tickets have not been scanned or utilised. We will not be able to assist should the tickets have been used.
- All tickets in the particular order number must be reprinted. We are not able to accede to requests for partial tickets reprint.
Ticketmaster Singapore reserves the right to make changes, modify, or alter the terms and conditions at its sole discretion at any time without prior notice.