Ticketmaster, on behalf of its clients, strives to make it as easy as possible to purchase accessible seating tickets for venues across the country. Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue's policies and/or the type of event taking place.
Contact us via our hotline to book wheelchair accessible seats. You need to produce the required documents such as Government-issued disability card/ concession card/ medical documents etc. As such seats may be limited in quantity in some venues, we are only able to allocate one companion seat with one wheelchair accessible seat for each fan. We will assist to allocate the nearest available seating for the remaining family members/ friends. Ticket limits set by the Event Organizer for the event will still apply. All seats are subject to availability.
It will be useful to provide us some information of the fan requiring the wheelchair accessible seat so as to allow our Fan Support to better attend to your needs. For example, whether the fan is transferable or non-transferable from the wheelchair.
Wheelchairs will not be provided. Fans who purchased wheelchair accessible seats will be required to bring their own wheelchair for the event.
Accessible tickets are reserved solely for fans with disabilities and their companions. Fans who abuse this policy could have their order cancelled.