To check the status of your ticket(s), sign in to your My Ticketmaster account > My Tickets. You will be able to access your ticket history where you can see the status of your tickets. Once the status changes from "Pending Ticket Collection" to "Ticket Collected" it means that your tickets have been printed and are being prepared for courier.
Trackable courier services typically take around 5-8 working days. This timeline is an estimation and may vary, depending on factors such as postal service efficiency and/ or any unforeseen delays.
Should the tickets not arrive within the estimated timeline, kindly contact our Fan Support for further assistance.