a. Will I be assigned with a queue number before the event goes on sale?
You will be directed to a holding area before the event goes on sale. When the event goes on sale, a random queue number will be assigned to you, along with everyone who is also waiting.
b. Why do I have a "random queue number" assigned to me?
For people who arrive at the queue prior to the event going on sale, a randomized queue number will be assigned at the time that the event opens for sale. Therefore, there is no advantage for anyone, who can utilize speedy automatic scripts, bots, or scalping software.
c. I was on the website from the night before, why did I enter the ticket purchase process later than my friend who hopped onto the website just before the event went on sale?
Our online queue management system is programmed in a way such that only when the event goes on sale, everyone who was in the holding area will be randomly assigned a queue number.